Shipping policy

Shipping & Delivery Policy

At Virgous, we aim to deliver your order as quickly and seamlessly as possible.

Order Processing & Dispatch

All orders are typically processed and dispatched within 24 hours of confirmation (excluding Sundays and public holidays).

Once your order has been dispatched, you will receive tracking details via email and/or SMS to monitor your shipment in real time.

Orders are subject to product availability. In the unlikely event of a delay or stock-related issue, our team will contact you promptly.

Shipping Charges

  • Free shipping may be available on eligible orders and will be displayed at checkout.
  • Standard shipping charges apply to orders below the free shipping threshold.
  • Cash on Delivery (COD) orders may be subject to an additional handling fee.

Estimated Delivery Timelines

Delivery timelines may vary depending on your location:

Metro Cities: 2–5 Business Days
Tier 2 & Tier 3 Cities: 3–7 Business Days
Remote Locations: 5–10 Business Days

Please note that these timelines are estimates and may occasionally be affected by factors beyond our control, including weather conditions, courier disruptions, public holidays, or government regulations.

Shipping Partners & Tracking

We work with trusted courier partners across India to ensure secure and timely delivery.

Once your order has been dispatched, you will receive a tracking number via email and/or SMS, allowing you to track your shipment throughout its journey.

Address Accuracy & Delivery Attempts

Please ensure that your shipping address and contact details are accurate at the time of checkout.

If an order cannot be delivered due to:

  • Incorrect address details
  • Recipient unavailability
  • Refusal to accept delivery

the shipment may be returned to us. Re-delivery requests may be subject to additional shipping charges.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery timeframe, please contact our Client Experience Team.

In the rare event that a shipment is confirmed lost in transit, we will work with our courier partners to investigate the matter and arrange a replacement or refund where applicable.

Order Modifications & Cancellations

Orders cannot be modified once they have been dispatched.

Cancellation requests can only be accepted:

  • Within 24 hours of placing the order, or
  • Before the order has been dispatched

After dispatch, cancellation requests cannot be accommodated.

Need Assistance?

For any questions regarding shipping, delivery, tracking, or your order, please contact our Client Experience Team:

Email: support@virgous.in
Phone / WhatsApp: +91 73857 38583

Working Hours
Monday – Saturday
8:00 AM – 6:00 PM IST

The Virgous Philosophy — Premium Comfortwear Designed for Everyday Life

Virgous was founded by Krishna with a simple belief: great clothing should be defined by quality, comfort, and craftsmanship—not by hype.

In a world increasingly driven by trends and fast fashion, Virgous was built around a different philosophy. We create premium comfortwear designed to become a lasting part of your everyday life. Our focus is not on producing garments that are worn for a season and forgotten, but on creating elevated essentials that continue to earn their place in your wardrobe year after year.

Every Virgous piece begins with fabric. Our daily wear collection is crafted using premium cotton fabrics selected for their softness, breathability, and durability. More than 80% of our training division is also built using cotton-rich materials, allowing us to deliver exceptional comfort while maintaining performance and longevity.

Our design philosophy is rooted in minimalism. We focus on clean silhouettes, timeless aesthetics, and thoughtful details, including premium Japanese embroidery techniques that add character while preserving a refined appearance.

Virgous is committed to responsible manufacturing practices and does not support child labour. We believe the people behind the product matter just as much as the product itself.

Our goal is not for customers to return because their previous purchase wore out. We want them to return because they trust our quality, appreciate our craftsmanship, and want to experience the next piece we create.

Frequently Asked Questions

What is Virgous?
Virgous is a premium comfortwear brand founded by Krishna, focused on elevated essentials, premium fabrics and timeless design.

Is Virgous an Indian clothing brand?
Yes. Virgous is an Indian premium comfortwear brand built around quality, comfort and craftsmanship.

What makes Virgous different?
We focus on quality over hype through premium fabrics, refined fits, minimal aesthetics and thoughtful craftsmanship.

What fabrics does Virgous use?
Our daily wear collection primarily uses premium cotton fabrics while more than 80% of our training division uses cotton-rich materials.

Does Virgous use premium embroidery?
Yes. Select products feature premium Japanese embroidery techniques.

Are Virgous products ethically manufactured?
Yes. Virgous is committed to responsible manufacturing practices and does not support child labour.

How long does shipping take?
Most orders are delivered within 3–7 business days.

Which courier partners does Virgous use?
Virgous ships across India using Blue Dart and DTDC.

How can I contact Virgous?
You can reach our support team at support@virgous.in.